People skills — also known as interpersonal skills — are key to succeeding in work and in life. Many people struggle with these specific skills, particularly in an increasingly digital world. Idiot's Guides: People Skills offers expert advice on the foundations of effective communication, tips on understanding and maximizing nonverbal communication, ways to handle conflict and difficult conversations, pointers on being more influential and persuasive, and a primer for public speaking to small or large groups.
CASEY HAWLEY has served Fortune 500 companies as a communications consultant for 23 years. In addition to her seminars and coaching work, Casey teaches business communication for Georgia State University. She is a National Endowment for the Humanities Fellow and author of five books.
View titles by Casey Hawley
People skills — also known as interpersonal skills — are key to succeeding in work and in life. Many people struggle with these specific skills, particularly in an increasingly digital world. Idiot's Guides: People Skills offers expert advice on the foundations of effective communication, tips on understanding and maximizing nonverbal communication, ways to handle conflict and difficult conversations, pointers on being more influential and persuasive, and a primer for public speaking to small or large groups.
Author
CASEY HAWLEY has served Fortune 500 companies as a communications consultant for 23 years. In addition to her seminars and coaching work, Casey teaches business communication for Georgia State University. She is a National Endowment for the Humanities Fellow and author of five books.
View titles by Casey Hawley
